Unmatched Expertise in the Measurement Industry

At Quorum Software, our depth of knowledge and experience in measurement is unrivaled. Meet the experts who are redefining industry standards and ensuring superior accuracy. From Go To Market to Professional Services, Product Management, and Customer Support, our dedicated teams are here to support your business.

Customer Advisory

At Quorum Software, our Customer Advisory team serves as a dedicated voice for the customer, advocating for their needs. We maintain strong relationships with measurement teams to ensure our software solutions align with evolving client objectives and provide significant value to operations.

 

We partner with every customer to help them discover solutions that best fit their unique situations.

 

With a focus on advocacy and partnership, the Customer Advisory team ensures our solutions meet the highest standards, delivering exceptional value to Quorum customers.

We partner with every customer to help them discover solutions that best fit their unique situations. As active participants in the measurement industry, we share our insights at various school and corporate events, and we volunteer on boards and committees.

 

 

With a focus on advocacy and partnership, the Customer Advisory team ensures our solutions meet the highest standards, delivering exceptional value to Quorum customers.

Professional Services

With the Professional Services team at Quorum Software, customers can fully maximize the value of their investment. Our global team of dedicated, seasoned professionals includes industry experts, technical consultants, and project managers who provide unparalleled expertise to the measurement industry.

Our team members bring experience to all of our measurement applications projects, ensuring customers benefit from the latest features and best practices through new implementations and upgrades. We offer a comprehensive suite of services, including health checks and training, backed by our deep understanding of both technical and practical applications.

 

This wealth of firsthand industry knowledge allows us to meet customer-specific needs more effectively, providing software tailored to achieve any desired outcome. From initial setup to ongoing automations and efficiency improvements, our team ensures customers are optimizing their use of our software solutions.

Product Management

The Product Management team at Quorum Software sets the vision, defines the strategy, and develops the roadmap that aligns user needs with Quorum’s goals. We bridge the business, connecting product development with our Customer Advisory teams to deliver cohesive and innovative solutions.

Our team addresses market challenges by integrating customer feedback, adapting to technological changes, and staying current with regulatory updates. We engage with the industry through participation in standards committees and industry events, ensuring we stay up to date with evolving standards.

 

Additionally, we facilitate our customer advisory board, ensuring the customer voice remains central to all product innovation. The Product Management team at Quorum Software is committed to developing solutions that meet the highest standards and drive value for our customers

Customer Support

At Quorum Software, our Customer Support team ensures that expert assistance is just a click away. As the single point of contact for support at Quorum, our trained teams are ready to handle everything from error codes and data import challenges to questions about product functionality.

Our support team serves as the gateway to all our services, providing initial guidance before directing customers to professional services or Quorum University as needed. This “one-stop shop” approach guarantees that customers always receive timely and accurate assistance. Additionally, the team offers basic training on product functionality and supports calculation inquiries.

 

Beyond initial support, our team assists customers through upgrades in the Q-Cloud environment, managing test environments and database refreshes. We also provide maintenance advice, product version recommendations, and stability and optimization support.

 

With Quorum Software’s Customer Support team, our customers can confidently rely on a responsive, knowledgeable partner dedicated to their success.

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